Contact Us

We're a small team, but we read every message. Pick the right inbox below and we'll get back to you as soon as possible - usually within 1–2 business days.

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Bug Reports

A video URL is not working? Let us know the platform and URL (redact any private parts) and we'll investigate.

support@viddrop.online

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Legal & Copyright

legal@viddrop.online

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Privacy

Data deletion requests, privacy questions, or GDPR / CCPA enquiries.

privacy@viddrop.online

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General

Feature requests, partnership proposals, or anything else.

hello@viddrop.online

Before You Write

Broken download? First check that the video is publicly accessible and that the URL is complete. Private or age-restricted videos may not be downloadable.
Platform updates: YouTube, TikTok, Instagram, and Facebook regularly update their systems. If a platform recently changed something, it may take a short time for VidDrop to catch up.
Response time: We aim to reply within 1–2 business days. High-volume periods may take slightly longer.